ACCESS Academy Student Handbook

Students who are enrolled in ACCESS Academy, along with their families, must abide by the policies and procedures outlined below. If you have questions about any of these items, please contact the Director of Academy.

Cognia Accreditation

The ACCESS Academy school-aged program has earned its accreditation through Cognia™. Cognia offers accreditation and certification, assessment, professional learning, and improvement solutions to institutions and other education providers. As a global nonprofit working in 90+ countries, Cognia serves 36,000 institutions, nearly 25 million students, and five million educators every day. For more information on Cognia, visit www.cognia.org.

School Day Policies and Procedures

School Day

The ACCESS Academy school day begins at 8:00 a.m. and lasts until 3:00 p.m. Monday-Friday with a shortened school day during the summer months. Students with learning differences need to attend school year-round in order to reach their full potential and not lose academic skills. ACCESS depends on student attendance for this reason, as well as to meet required funding reimbursement from state and federal agencies. Regular attendance is crucial and enforced.

During regular school days, students may arrive as early as 7:30 a.m. Morning care is offered 7:30-8:00 a.m. for no additional cost.

Summer Months

ACCESS Academy is a year-round program. The ACCESS Academy summer schedule is Monday-Friday, 8:00 a.m.-12:00 p.m., with morning care offered 7:30-8:00 a.m. Students have the option to enroll in the ACCESS Adventure summer program as well, scheduled during the summer months from 12:00-4:00 pm for ACCESS Academy students, with extended care services offered from 4:00-5:30 pm.

Extended Care

ACCESS Academy students may arrive as early as 7:30 a.m. for school. Students may stay as late as 5:30 p.m. if they are enrolled in extended care, which is available 3:00-5:30 p.m. during the regular school year for working parents. This service is not part of the ACCESS educational day. Students must be enrolled in the extended care program to participate. Enrollment in this program is based on staff availability to ensure proper staff-to-student ratios. Please see the Tuition and Fees schedule on our Admissions page for the cost of the extended care program.

There is a drop-in policy for extended care in order to assist families in case of an emergency or a situation where parents need childcare on a given day. Parents must contact the front office for approval of drop-in services. Approval is based on staff availability to ensure proper staff-to-student ratios. Drop-in extended care is available for an additional fee per day. If a student is not signed up for Aftercare but is not picked up in the car rider line, families will be charged the drop-in fee.

All parents, guardians, or approved pickup persons must park and come inside to the front lobby to pick up your child from after care. In the lobby, you will be asked to scan your unique after care tag to sign your child out. The individual working at the front desk will then call the appropriate after care space to request your child be sent to the lobby for dismissal. Students will NOT be allowed to go straight to the car for dismissal.

Important Notes:

  • If a student is EIDT student and is signed up for a 4:00 pickup but is not picked up by 4:00, families will be charged the aftercare drop-in fee.
  • If a student has qualified for EIDT Services, the family has been notified and should complete the aftercare signup as an “EIDT” enrollee.
  • Monthly Aftercare fees, drop-in fees and late fees are automatically posted on the 15th of the month (for the previous month) and charged to the payment method on file ten days after. Collection of these fees for the 25-26 school year will begin in September of 2025.

Morning Drop-Off

Morning drop-off begins at 7:30 am and runs through 8:00 am. Students should be dropped off at their designated drop-off location:

  • Students in the following classrooms should be dropped off at the breezeway in the north parking lot (closest to Cantrell Road) Kindergarten Foundations, Academic Foundations, Lower 1, Lower 2, Lower 3, Lower 4, and Intermediate
  • Students in the following classrooms should be dropped off at the cafeteria door in the back of Building 3 in the south parking lot (where the gardens and greenhouses are located): Intermediate 2, Intermediate 3, Upper 1, Upper 2, Upper 3, and Upper 4 classes

CLICK HERE TO SEE A MORNING DROP-OFF AND CAR RIDER MAP

Afternoon Car Rider

Students who are leaving campus at 3:00 p.m. will wait for their ride in the car rider line. Afternoon car rider line for all students leaving at this time will take place at cafeteria door in the back of Building 3, located at the back of the south parking lot. Parents/guardians will line up in the south parking lot along the greenhouse side. Students will be called to load into cars a few at a time as their ride approaches the front of the line. Once your student has gotten into the car, the driver will continue past the cafeteria doors toward the tennis courts, make a U-turn and continue toward the exit by following along the southernmost lane of the parking lot (closest to Fellowship Bible Church - Midtown). Our parking lots are very busy during this time. Please be aware of people and cars at all times, and drive slowly and cautiously.

CLICK HERE TO SEE THE MORNING DROP-OFF AND CAR RIDER MAP

Please remember that the car rider line is not the place for conversations; if you need to talk to someone, please be considerate of other driver’s schedules and park.

Any student who is still in the car rider line at 3:30 p.m. is considered an extended care drop-in; subsequently, parents will be charged the aftercare drop-in fee.

Lunches

Lunches may be brought from home; however, they cannot be refrigerated or heated at school. Please make sure your child’s lunch is nutritional and well-balanced. Any needed utensils should also be sent daily with your child’s lunch.

ACCESS Academy is excited to offer school lunch ordering options through Bella's Kitchen and Wellness. Students, parents, and employees may order lunches in advance for your convenience - a la carte, by the week, or by the month. To setup your child's account:

  1. Visit Bella's Kicthen and Wellness Website.
  2. Click the "Create New Account” button on the login page.
  3. You will be asked to create your own username and provide your information.
  4. Choose your school and add your students in order to see the menu.

If you have any issues or questions while ordering, please email info@bellaskitchenandwellness.com or call/text 501-951-0864. More detailed information about the lunch ordering process for ACCESS Academy may be found at the following link: Bella's Kitchen and Wellness School Lunch Guidelines

School Store

Students in the Upper School run a school store as a function of their classroom curricula. The store is available for Intermediate and Upper School students to purchase drinks (water, juice, and caffeinated beverages), candy, and healthy snacks. Students interested in buying items at the school store will need to bring money.

Dress Code

It is strongly recommended that students do not wear flip-flops, crocs or any other type of shoes (bulky or strappy) that make it difficult for them to walk around campus and participate in school activities. Students must have a pair of athletic shoes each day to participate in physical fitness programs and other school activities. Tennis shoes or other close-toed shoes with a strap around the heel are the best choice. Students need to be able to participate fully in all activities in class and around campus.

Students may not wear shirts that have inappropriate characters or messages on them. It is not appropriate for undergarments to show or for students to wear extremely tight clothing. Student’s shorts need to be an appropriate length offering complete coverage while students stand, walk, and sit. Shorts must also be visible below the shirt line. All shirts must cover the chest, shoulder, and midsection without showing undergarments or cleavage. Hats and hoods are not allowed to be worn inside the buildings during school hours.

Attendance

Consistent attendance is essential for both academic achievement and therapeutic progress. We encourage you to familiarize yourself with our attendance policy, which outlines expectations regarding tardiness and absences. Note that this policy only applies to the fall and spring school semesters. Summer and ACCESS Adventure have different attendance requirements.

Excused Absences, Tardies, and Early Checkouts

Following an excused absence or tardy, a student must bring written documentation to the front desk upon his/her return to school. All documentation for excused absences must be submitted within five (5) days of returning to school. Excused absences and tardies are those where the student was on official school business or when the absence or tardy was due to one of the following reasons:

  • Student illness (note from parent or medical professional required)
  • Death or serious illness in their immediate family
  • Observance of recognized holidays observed by the student’s faith
  • Attendance at an appointment with a government agency
  • Attendance at a medical or dental appointment (note from medical or dental professional required)
  • Exceptional circumstances with prior approval from the Director or Assistant Director(s) of the Academy
  • Absences granted to allow a student to visit a parent who lives out of state.
  • Absences granted to allow a student to visit his/her parent or legal guardian who is a member of the military and has been called to active duty, is on leave from active duty, or has returned from deployment to a combat zone or combat support posting. The number of additional excused absences shall be at the discretion of the Director of the Academy.
  • Absences for students excluded from school by the Arkansas Department of Health during a disease outbreak because the student has an immunization waiver or whose immunizations are not up to date.
  • Absences resulting in extended hospital or inpatient stays. Prior to returning to school, families must meet with the Director of Academy or designee to discuss student's return.

Tardiness and Early Checkout Policy

Three unexcused tardies or early checkouts equal one unexcused absence. Please note that classes begin promptly at 8:00 AM and students who are not in class at 8:00 will be considered tardy. School is over at 3:00 PM and students who leave prior to 3:00 will be considered an early checkout. No early checkouts are allowed after 2:45 PM.

General Guidelines

  • Parents/Guardians are responsible for reporting student absences promptly to the school office with a valid reason. This can be communicated by calling the front desk at 501-217-8600 or by emailing info@accessgroupinc.org.
  • Make-up work for missed assignments due to absences is the responsibility of the student, with support from teachers as needed.
  • Requests for excused absences must be accompanied by appropriate documentation (e.g., doctor's note, court summons).

Monitoring and Communication

  • ACCESS staff will monitor attendance regularly and communicate with parents/guardians through notifications, phone calls, and scheduled meetings.
  • Attendance records are reviewed at least monthly to identify trends and provide necessary support to students.

We appreciate your adherence to our attendance policy. Should you have any questions or need further clarification, please do not hesitate to contact the school office.

Reports/Conferences

Parents are given the opportunity to review and discuss their children’s academic performance two times a year during parent-teacher conferences. There will be four report card periods with two face-to-face conferences. It is important to note that a conference can be scheduled for either one of the other report card periods upon request. Please consult your monthly school calendar for the schedule of conferences for your student’s classroom.

ACCESS Academy Electronic Device Policy

Yondr Usage

Each student in possession of any electronic device (cell phone, smart watch, AirPods or other blutooth devices, etc.) will receive a Yondr pouch upon arrival at school. Students will be required to place all their electronic devices in their designated pouch and keep them locked throughout the school day. Electronic devices that are too large to fit in the Yondr pouch (gaming devices, headphones, personal iPads, computers, etc.) will not be allowed to be brought on campus without express written permission from the Academy Director. If these devices are brought on campus, they will be confiscated and will require parental retrieval from the office.

Restricted Access

Electronic devices will not be accessible to students during school hours. This includes during class, study periods, lunch, and recess. The goal is to minimize distractions and maximize student engagement.

Designated Phone Zones

We understand the importance of communication between students and parents. Students will be allowed access to their electronic devices in designated areas during morning care and aftercare. If a parent/guardian needs to deliver a message to a student during school hours, he/she may call the front desk at 501-217-8600. If a parent/guardian needs to speak directly to a student, he/she can call the front desk and the student will be allowed to call his/her parent/guardian from an office phone.

Purpose and Benefits:

Enhanced Learning Environment

By limiting access to cell phones, we aim to create a focused and productive atmosphere where students can fully participate in classroom activities without distractions.
Promotion of Social Interaction: Removing cell phones during school hours encourages face-to-face interactions and strengthens interpersonal skills.

Safety and Well-being

This policy also addresses concerns related to cyberbullying, inappropriate use of technology, and potential distractions that can impact student safety and well-being.

Violations of the Electronic Device Policy

Students are expected to adhere to the honor system by securely placing all electronic devices in Yondr bags when requested. If a student is found using an electronic device during school hours, the following consequences will be implemented:

First Violation: Confiscation of the device, requiring parental retrieval from the office.
Second Violation: The student will not be permitted to bring any electronic devices to school for a specified period.
Additional Violations: Further violations may lead to escalated consequences, such as:

  • Extended periods without device privileges.
  • Parent-teacher-student meetings to discuss the issue and reinforce expectations.
  • Possible disciplinary measures in line with the school’s behavior policy.

These consequences are intended to reinforce the importance of compliance with the school's policy on electronic devices and to maintain a focused learning environment for all students.

Parental Support

We kindly request your support in reinforcing this policy at home by encouraging your child to comply with the guidelines and discussing the benefits of minimizing cell phone use during school hours. Please ensure that your child’s cell phone is fully charged and ready for use before arriving at school each day to facilitate effective communication during designated times.

Behavior

The ACCESS community shows respect and dignity through the following:

  • Dedication to self-discovery and growth.
  • Respect for the feelings, efforts and physical well-being of others.
  • Commitment to a safe, clean, congenial and productive learning and living environment.
  • Honesty in academic endeavors and in all aspects of campus life.
  • Value for the property and materials of all members of the ACCESS community.

Students are expected to treat other members of the ACCESS community with respect and courtesy by using appropriate language, utilizing constructive actions, and observing the rights of others. Whether on or off campus, all students should live by the ideals and rules of the school. Through respect, consideration, and kindness, students not only improve ACCESS as a caring community, but themselves as contributing individuals within the community.

Behaviors and Actions That May Lead to Dismissal

  1. Withholding of any pertinent information generated prior to the application process or during the enrollment period, which might affect the student's ability to adapt to any aspect of the school's program (e.g. hospitalizations, emotional traumas, suspensions, dismissals, etc).
  2. Any behavior or conduct that is deemed by the school's administration to be detrimental to ACCESS®, whether on or off campus or during any school trip or activity. This includes conduct deemed to be dangerous, harmful or threatening to others or to the ACCESS community.
  3. Behavior that is disruptive and is determined to be the main barrier to learning.
  4. Any activity performed by any number of students under the guise of "initiation" that is threatening or harmful.
  5. Any violent, unprovoked attack on others.
  6. Any theft from other students, teachers or the school, both on campus and/or during any school-sponsored activity.
  7. Continuous or excessive absenteeism.
  8. Refusal to obey and follow teachers' instructions.
  9. Vandalism.
  10. Possession of any item which may be used as or deemed to be a weapon.

General Discipline Policy and Student Code of Conduct

The vast majority of parents, caregivers, and others visiting our school are keen to work with us and are supportive of the school. However, on the rare occasions when negative attitudes or actions towards the school are expressed, this can result in aggression, either verbal and/or physical, towards members of school staff and/or the wider school community.

We expect students, parents and other visitors to behave in a reasonable way towards members of school faculty and student body. This policy outlines the steps that will be taken when behavior is unacceptable.

The following types of behavior towards a staff member or student are considered serious and unacceptable and will not be tolerated:

  1. Purposeful physical abuse or assault of a student or a staff member.
  2. Verbal abuse of a student or staff member—in person, over the phone, or via electronic communication or text.
  3. Making threats towards a student or staff member.
  4. Racial slurs or comments.
  5. Bullying.
  6. Fighting.
  7. Destruction of school property.
  8. Theft of school property.
  9. Cheating.
  10. Inappropriate use of technology.
  11. Profane language.
  12. Aggressive Behavior such as hitting, slapping, pushing, punching, aggressive hand gestures, kicking or spitting.
  13. Horseplay.
  14. Breaching the school’s security procedures.

This is not an exhaustive list but seeks to provide illustrations of such behavior. Any and all behaviors will fall on a continuum of severity. The level of severity and the number of occurrences of the behavior will determine the decision as to what recourse will be taken regarding discipline of the student.

Options for Discipline:

  • Time-Out: minutes per age for younger children (with no attention or talking)
  • Natural Consequence: actions logically connected to the wrong
  • Detention (determined by management-Held in a space outside of the classroom)
  • Student Conference--held with the student and teacher and possibly a member of management
  • Parent Conference with or without the student (determined by staff)
  • Go Home for Day--will be determined by member of management (Academy Coordinator or Director)
  • Suspension--2-3 days determined by the Director
  • Expulsion--determined by Director

Parent Meeting as a Result of a Behavior Incident:

Depending on the severity of the situation, staff may or may not attend the parent meeting. For situations that the faculty feels we can quickly or systematically modify the behavior to an acceptable outcome, staff will join the Director in meeting with the family to develop a written plan including the action steps, time frame and consequences should the behavior continue or escalate.

If the behavior is severe in nature, the Director of the program will have follow-up with the family in regard to the final outcome for the student.

Parent Communication

Communication is a vital component of our program. Parent conferences provide information two times a year regarding programming, but these meetings are not frequent enough to be considered the sole avenue for parent-teacher communication. ACCESS® has several ways for teachers and therapists to send and receive information on a regular basis:

  1. ParentSquare: Every parent will have an account through ACCESS's communication system ParentSquare. This system provides direct communication options with your child's education and therapy teams, directors, etc. Teachers will post to designated class groups to communicate important information to parents collectively and individually. Please activate your ParentSquare account and ensure your notification settings are set to your preference (text, email, digest, etc.). This system will also be the communication tool used for organization-wide information, school closings or urgent information, fundraisers, and more.
  2. Parents have the freedom to call a team meeting or request a meeting with their teacher or a specific therapist. Please be respectful of staff members' time by scheduling a meeting in advance, either by contacting your child’s teacher via ParentSquare or by contacting the administrative office, instead of dropping in on your child’s teacher or therapists.
  3. ACCESS has many different events taking place each month and is continually improving ways to make parents aware of related deadlines. If you’re interested in signing your child up for an event that requires a form filed by a certain deadline, please make every effort to meet the requested deadline. Many times, failure to do so results in a student missing out on an activity or parents missing out on opportunities because we cannot accommodate the necessary staffing changes, order changes, etc… Please keep a close eye on deadlines by checking your child’s backpack and reading all included communications.
  4. If you need to contact an ACCESS employee electronically, communication should only be done through ParentSquare or by calling the front office at 501-217-8600. No communication should take place through text messages or phone calls to ACCESS employee's personal phone or email.

Telephone Calls

Teachers are not available to take phone calls during class time. The administrative office gladly connects parents to teacher voicemail; teachers may return calls during a break time. If you have an emergency, the administrative staff will assist you in whatever way they can. Please remember your child’s teacher must utilize available time before and after class for classroom preparation. Therapists may not receive phone calls during therapy sessions. Please feel free to send them an email or contact them via ParentSquare.

Inclement Weather and Emergency Closings

In case of inclement weather or emergency closing, parents of ACCESS Academy students should listen to local broadcastings for school closings, late arrivals or early dismissals. The broadcasting will be listed as ACCESS. ACCESS will also post this information on the ACCESS Facebook and Instagram pages: @accessgroupinc, as well as on ParentSquare; and an email and text message will be sent to all families to the contact information on record. When ACCESS Academy is closed for inclement weather, all related services including therapy and evaluations are canceled.

Illness

No student is to attend school if:

  • Running a temperature of 100 degrees or more
  • Broken out with a rash that is undiagnosed
  • A contagious disease or illness (chicken pox, impetigo, flu, COVID, etc.)
  • Vomiting or diarrhea

A student must be free from fever for a 24-hour period of time (without the use of Tylenol or Ibuprofen) in order to return to school. A student should be free of diarrhea and/or vomiting for 24 hours before returning to school.

If your student gets sick at school the administrative office will:

  • Call the family and/or emergency number to arrange for the student to be picked up immediately.
  • Isolate the student until he or she can be picked up.

If your student has been absent for an extended period of time or has a contagious condition, ACCESS requires a note from the physician clearing your student to return to school.

Medication

If a student is in need of oral medication during school hours, the ACCESS school nurse will administer the medication with written permission from parents and with a doctor’s order. All prescription medication must be in a blister pack with the original prescription label attached. All parents must complete and sign a medication form. A medication log containing these forms is kept in a central location to document medication administration. ACCESS staff members are unable to accept prescriptions to administer medication “as needed,” with the exception of an Epi-Pen, glucose, diastat, and updraft albuterol.

All information regarding medication is confidential. Medication is kept in a locked box with the individual medication reports. Parents may not have access to this area; staff members assist parents by placing student’s medications in the appropriate place and documenting activity in the log. Parents may ask to see student medical reports or to receive copies of their reports at any time.

If there is a medication change for your student, and it involves being part of a controlled medical study, you must the Director or Assistant Director of the Academy.

In case of a serious medical emergency, the administrative office will contact 911 first and then parents. A copy of the medical release form and the daily medication log will be ready when emergency medical personnel arrive.

Incident/Injury Report

Incident/injury reports are completed regardless of severity levels. Staff members are responsible for completing reports and having parents sign them for the following situations:

  1. Any time a student is hurt on the ACCESS campus.
  2. Any time student siblings or other family members are hurt while on the ACCESS campus.
  3. Any time staff members or other students are hurt while interacting with your student.
  4. Other incidents involving your student that warrant reporting.

The form is completed on the day of the incident or injury. ACCESS Academy teachers and coordinators initial the report, a copy is filed, and a copy is given to parents.

Tuition and Enrollment

Parents are charged tuition fees based on the family's chosen pay schedule, regardless of a student’s attendance. Payments are due via bank draft by date selected at the time of enrollment.

By enrolling in ACCESS Academy, parents are committing to a full year’s tuition. Parents will be responsible for paying the remaining tuition for that academic year or until the slot can be filled by another student. ACCESS Academy will aggressively seek payment, with legal assistance if necessary, for the balance of the unpaid tuition. If a student is dismissed based on an administrative decision, no fees will be assessed.

Tuition Assistance

ACCESS Academy is committed to offering tuition assistance. Our goal is to help eliminate finances as a barrier to accessing our services. Interested parents must fill out a tuition assistance application by January before the new school year. Applications can be obtained in the administrative office. Each tuition assistance application is reviewed by a committee. Grants are based on availability of funds and financial need.

All tuition assistance recipients must adhere to all school policies, including arriving to school on time, attending 90 percent of all classroom and therapy sessions, completing work, and meeting all other financial obligations to ACCESS. Failure to follow these and other school policies will result in termination of the tuition assistance opportunity.

ACCESS is also an approved school through the Arkansas LEARNS Act. Students may apply to receive tuition funds through the Educational Freedom Account (EFA) or the Philanthropic Investment in Arkansas Kids (PIAK). Learn more at https://thereformalliance.org/k-12-scholarship-programs/.

Emergency Drills

ACCESS staff members and students follow monthly tornado and fire drills. These emergency plans of action stay posted in the school building. The documentation of these drills is kept in a file in the administration office. Fire extinguishers, smoke detectors and emergency backup lighting are checked on a regular basis.

ACCESS also provides active shooter/intruder training for our employees. Intruder drills will occur with students periodically throughout the school year.

Field Trips

In order for ACCESS to offer field trip activities, parent participation may be needed. The law regulating car seat usage requires any child aged 6 or younger or 60 pounds or less to be in a car seat. Parent participation is handled on a case-by-case basis per class.

Photo and Video Release

Upon enrollment, we ask all families to sign a release form allowing ACCESS to photograph and videotape students involved in school activities on and off campus. We use this media for classroom activities and projects, teaching demonstration, marketing, and other media-related activities.

For families who DO NOT sign the photo release form, your child will most likely be excluded from the activity that is occurring during the photo shoot. If you would like to change the status of your child's Photo and Video Release, you may do so by contacting the front office at 501-217-8600.

Visitors

Visits to our campus by prospective ACCESS parents, residents of the community, and interested educators are welcomed. To protect programs from undue disturbance, ACCESS requires visitors to make appointments on designated visitor days. All visitors must register at the administrative office at the front entrance.

Public tours occur on Tuesdays at 9:00 a.m. The Admissions Coordinator schedules these tours, and a tour must be scheduled ahead of time as space is limited for each week's tour.

Discharge

A student may be discharged from ACCESS for any of the following reasons:

  • Doctor’s orders due to a health/medical condition
  • Unresolved behavior that disrupts the classroom or behavior that is aggressive
  • Parent or team request
  • Progress or parent participation
  • Failure to adhere to campus policies
  • Attendance or tardiness

This is not an exhaustive list. Discharge of a student will be handled on a case-by-case basis.

Transition

Please indicate on the Letter of Intent that goes out in December of your intent to transition or your desire to discuss the possibility of transitioning your student from ACCESS Academy. When a transition is planned, meetings with the receiving school or agency are necessary to facilitate a smooth transition.

Graduation from ACCESS Academy

ACCESS Academy graduates students upon completion of the program. All students that attend receive a certificate of completion for their education. Those students that pass the GED will also receive an Arkansas High School Diploma.

Students who are enrolled after their 18th birthday, who then also become their own guardian, are required to submit written permission to share medical and/or academic information and records with parents or guardians in order to remain compliant with HIPAA and FERPA.

Fundraising and Media Relations

ACCESS Academy greatly welcomes parent help with raising money, receiving in-kind donations from individuals and corporations, and raising awareness of our programs and services. However, with multiple special events, niche fundraisers, annual giving campaign activities, media buys and numerous media pitches throughout the year, there is a need to coordinate all fundraising and media relations efforts through the ACCESS team. Ultimately, the ACCESS Executive Director or the ACCESS Director of Development must approve all fundraising activities, solicitation of gifts, and media outreach.

Fundraising

The parent fundraising process is as follows:

  1. Before approaching a business or company about a donation, parents must contact a member of the ACCESS Development team.
  2. Once the solicitation is approved, parents are asked to complete a donation form for any donations or gifts-in-kind accepted.
  3. Parents may feel free to write personal thank you notes to entities or individuals they have solicited. ACCESS will send a thank you note containing all necessary tax information for all gifts received.
  4. ACCESS reserves the discretion to refuse any gifts on the basis of space and utilization/need.
  5. As a nonprofit, ACCESS must adhere to strict guidelines in order to maintain its 501(3)c non-profit status. Please be mindful of how money is collected from our families:
    • The only time money should be collected from parents is for group gifts for the classroom staff. A specific dollar amount should not be requested from each family; leave it open for them to give what they can/want. Contributions for gifts are strictly as personal matter.
    • Parents should not be asked for money upfront to cover future parties and gifts. The responsibility of large sums of cash puts not only the individual, but the organizations well, in a vulnerable position.
    • Homeroom Parents are not financially responsible for class parties or teacher gifts. They are encouraged to contact fellow parents for donations of juice, treats and whatever else is necessary for parties and events.

Year-Round Fundraisers

  • Kroger Cards: Register your Kroger Plus card at www.kroger.com/community and assign ACCESS as the beneficiary! The more you use your Kroger card, the more money ACCESS receives. You can even use your Kroger card at Kroger gas stations.

  • Office Depot: Give them the number 1104888761 when you check out and the school will receive FREE supplies!

  • Change-ing Lives Spare Change Roundup: Make a difference by supporting ACCESS through Spare Change round up, where your purchases are rounded to the nearest dollar and the change is donated to our organization. Sign up today at https://smartchange.app/donate/support-access-group-inc.

Media Relations

Before approaching a media organization about advertising or news stories and before using the ACCESS service mark and related logos, parents should consult the ACCESS Director of Marketing and Communications Manager.

Grievances

If at any time a parent has cause for concern of feels an issue needs to be discussed regarding their child's experience at ACCESS Academy, parents should follow our Grievance Policy by contacting the appropriate person as follows:

  1. Initial grievances should be reported to the child's teacher and/or therapist by contacting that individual(s) through ParentSquare or calling ACCESS's main line to schedule a call or meeting with the teacher and/or therapist.
  2. If the issue is not resolved after contacting the teacher or therapist, the parent or guardian should contact the designated Assistant Director for your child's class/section or Therapy Team Leader through ParentSquare or calling ACCESS's main line:
    • Assistant Director of Academy
    • Academy Speech Therapy Team Leader
    • Academy Occupational Therapy Team Leader
    • Academy Physical Therapy Team Leader
  3. If the issue is not resolved after contacting the Assistant Director, the parent or guardian should contact the Director of Academy (for school-related issues) or the Director of Clinical Operations (for therapy-related issues), depending on the issue, via ParentSquare or calling ACCESS's main line to schedule a call or meeting. A meeting may be called to discuss the grievance and may include additional members of the ACCESS team as necessary.

Client Files

Confidential student files are kept in the administrative office in a locked room or are stored in our electronic records system.

HIPAA Statement

ACCESS is dedicated to maintaining the privacy of your child’s individual health information as protected by law, including the Health Information Portability and Accountability Act (HIPAA). In conducting business, we create records regarding your student and the treatment and services we provide to him or her. We are required by law to maintain the confidentiality of health information that identifies your student. We also are required by law to provide you with this notice of our legal duties and privacy practices that we maintain at ACCESS concerning your student’s protected health information (PHI). By federal and state law, we must follow the terms of the notice of privacy practices that we have in effect at the time.

Confidentiality and Release of Information

ACCESS is dedicated to maintaining privacy of students' information as protected by law, including the Health Information Portability and Accountability Act (HIPAA). In efforts to do so, ACCESS strictly prohibits students and/or parents/guardians from audio or video recording of any school meetings or activities without all parties expressed written consent.

In conducting business, ACCESS creates student/client records regarding the treatment and services provided. By federal and state law, ACCESS must follow the terms of the notice of privacy practices that are in effect. The ACCESS policy on student/client confidentiality includes the following:

  • All information in student/client records is classified as confidential.
  • No information from the student/client record is to be released, except as permitted by regulation or unless proper authorization to do so is received from the client (who is their own legal guardian) or legal guardian.
  • All requests for release of information must be made in writing.
  • There may be a charge for copies of records sent to other agencies.
  • Students/clients and/or parents/guardians have a right to review the contents of student/client records. ACCESS reserves the right to schedule a time for such a request.
  • All records are stored in a secure area and protected from the use of or review by unauthorized individuals. An ACCESS employee cannot release information that did not originate within our organization. (Some information from outside sources may be released to our Medicaid’s designated Quality Assurance organizations or other payor sources when required for prior authorization, payment for services, or in the event of an audit).

Proper authorization to release information from a student/client’s records shall be received as a written document containing all of the following information:

  • Student/client name and date of the request;
  • A description of the information to be released and why the recipient requires it; and
  • A signature from the student/client (who is their own legal guardian) or the legal guardian each time information is requested.

Students who are enrolled after their 18th birthday, who then also become their own guardian, are required to submit written permission to share medical and/or academic information and records with parents or guardians in order to remain compliant with HIPAA and FERPA.

Student/Client, Parent, and Guardian Rights

The following list details ACCESS’ student/client rights. These student/client rights are written comprehensively for all ACCESS programming, therefore, not all may be applicable in all programming situations.

  • ACCESS will not discriminate because of race, religion, creed, color, gender, gender identity, gender expression, sexual orientation, or handicapping condition.
  • Students and clients will be free from physical or psychological abuse or neglect, retaliation, coercion, humiliation, and financial exploitation.
  • ACCESS will not use corporal punishment or physical or chemical restraint, medication, seclusion, or isolation as punishment for students or clients at any time. Corporal punishment is defined as the application of painful stimuli to the body in an attempt to terminate behavior or as a penalty for behavior.
  • Students and clients will have the right to privacy and freedom of religion.
  • ACCESS will not implement rules which contain provisions that result in unfair, arbitrary, or unreasonable treatment of students or clients.
  • Any treatment recommended and/or provided will be based solely on clinical need.
  • Treatment will be provided in an atmosphere which enhances the dignity, self-respect and individuality of each person.
  • Clinical information shall remain entirely confidential. A signed release of information will be obtained from the individual or his/her legal guardian before any exchange of information, written or verbal, may occur. The only time ACCESS does not require a written authorization is when information is shared with a student’s/client’s referring Primary Care Physician and/or payor source.
  • Students, clients and their guardians have the right to receive due process, including access or referral to:
    • Legal entities for appropriate and adequate representation;
    • Self-help support services; and
    • Advocacy support services.
  • Students, clients, and their guardians have the right to provide informed consent, refusal, or expression of choice regarding:
    • Choice of provider;
    • Service delivery;
    • Release of information;
    • Concurrent services;
    • Composition of the service delivery team;
    • Daily activities;
    • Physical environment;
    • With whom to interact; and
    • Involvement in research projects.
  • ACCESS will adhere to research and ethics guidelines when students and/or clients are involved (45 CFR § 46.101 et. seq.).
  • Students, clients, and their guardians will have the freedom to actively and meaningfully make decisions affecting their lives and the ability to access pertinent information in a timely manner to facilitate such decision making.
  • Students/clients and their guardians will have the freedom to access their own records, including information regarding how their funds are accessed and utilized and what services were billed for on his/her behalf. Additionally, all students/clients and legal guardians will be informed of how to access service records, and ACCESS will ensure that appropriate equipment is available for them to obtain such access. Students/clients and their guardians will not be prohibited from having access to their own service records, unless a specific state law indicates otherwise.
  • Students, clients, and their guardians will have the right to contest and appeal ACCESS’ decisions which affect their treatment and/or well-being.
  • When age-appropriate, students and clients will have the opportunity to seek employment and work in competitive, integrated settings. Students and clients will not be required to work without compensation; however, individuals who choose not to participate in job-training activities may not be appropriate for some of ACCESS’ programs.
  • Students and clients will have the freedom to control their own financial resources.
  • Students and clients will have the right to communicate with family, friends, legal representatives, and others. They will have the freedom to associate and communicate publicly or privately with any person or group of people they choose at any time, except during school, treatment, or work hours when it would interfere with learning or job responsibilities.
  • Students and clients will have the freedom to have visitors of their choosing except during school, treatment, or work hours when it would interfere with learning or job responsibilities.
  • Students and clients will have the freedom to receive, purchase, possess, and use individual personal property except during school, treatment, or work hours so as not to interfere with learning or work responsibilities.
  • Students, clients, and their guardians have the right to request and receive an investigation and resolution of alleged infringement of rights. ACCESS will maintain the documentation related to all investigations of alleged rights violations and the actions taken to intervene in such situations. ACCESS will ensure that students/clients and guardians have been notified of their right to appeal according to DDS Policy #1076 or other applicable State Statutes or requirements, if applicable.

Maltreatment Reporting

Any ACCESS employee is considered a mandated reporter of any suspected child mistreatment. Staff members who have reasonable cause to suspect a student/client is being abused or neglected shall immediately report this to the Child Maltreatment Hotline: 1- 800-482-5964. This number is also posted in the campus entrance hallway. A written report to the local Department of Human Services office follows a call to the hotline and is kept in a confidential file accessed by the associated program’s Director. These reports are not placed in a student’s/client's personal file.

The Department of Human Services requests you be notified that your student/client may be subject to interviews at any time by childcare licensing or the Department of Children and Family Services, special investigations and law enforcement for investigative purposes and/or for determining compliance with licensing regulations. Student/Clientinterviews do not require parental notice or consent.

All parents/guardians must acknowledge upon their child's enrollment that they have been informed of the Mandated Reporting License Notification, according to the Department of Human Services request.

Last Updated January 21, 2026