Nondiscrimination Policy

Notice of Nondiscrimination

ACCESS Group, Inc. complies with all civil rights provisions of federal statutes and related authorities that prohibit discrimination in programs and activities receiving federal financial assistance. Therefore, ACCESS Group, Inc. does not discriminate based on of race, sex, color, age, national origin, religion, disability, Limited English Proficiency (LEP), or low­ income status in the admission, access to and treatment in ACCESS Group, Inc. programs and activities, as well as ACCESS Group, Inc. hiring or employment practices.

Complaints of alleged discrimination and inquiries regarding ACCESS Group, Inc. nondiscrimination policies may be directed to:

Name: Shalene Caple (Title VI/ADA/504 Coordinator)
Address: 1500 N. Mississippi St., Little Rock, AR 72207
Phone Number: (501) 217-8600 (Voice/TTY 711)
Email Address: info@accessgroupinc.org

Free language assistance for Limited English Proficient individuals is available upon request.

This notice is available from the Title VI/ADA/504 Coordinator in large print, on audiotape and in Braille.

Title VI/ADA Complaint Form

Title VI Complaint Procedure

The following procedures cover complaints filed under Title VI of the Civil Rights Act of 1964 and the Civil Rights Restoration Act of 1987.

"Any person who believes they, or any specific class of persons, were subjected to discrimination on the basis of race, color or national origin in programs or activities of a Federal-aid Recipient may file a complaint. According to U.S. DOT regulations, 49 CFR § 21.ll(b), a complaint must be filed not later than 180 days after the date of the alleged discrimination, unless the time for filing is extended by the investigating agency".

NOTE: ACCESS Group, Inc. will keep a log of all Title VI complaints received. The log shall include the date the complaint was filed, a summary of the allegations, the status of the complaint, and actions taken in response of the complaint.

Title VI Complaint Process

1. If ACCESS Group, Inc. receives a complaint, it must forward it to Arkansas Department of Transportation (ARDOT), who will then forward the complaint to the Federal Highway Administration (FHWA) Arkansas Division Office (Division).
2. All Title VI complaints received by the Division Office will be forwarded to Federal Highway Administration Office of Civil Rights (HCR) for processing and potential investigation.
3. If HCR determines a Title VI complaint against ACCESS Group, Inc. can be investigated by ARDOT, HCR may delegate the task of investigating the complaint to ARDOT. ARDOT will conduct the investigation and forward the Report of Investigation to HCR for review and final disposition.
4. The disposition of all Title VI complaints will be undertaken by HCR, through either (1) informal resolution or (2) issuance of a Letter of Finding of compliance or noncompliance with Title VI. A copy of the Letter of Finding will be sent to the Division Office.

ACCESS Group, Inc. policy ensures nondiscrimination compliance, on the grounds of race, color, national origin, age, sex, religion (not applicable as a protected group under the FMCSA Title VI Program), disability, limited English proficiency (LEP), or low-income status as provided by Title VI of the Civil Rights act of 1964 and related Nondiscrimination authorities.

Title 42 U.S.C. Sections 2000d

Executive Order 13166 ensures individuals whose first language is not English and has a limited capacity to read, write or understand English have meaningful access to programs, information and services by any entity receiving Federal funding. Please provide the following information necessary to process your complaint. A formal complaint must be filed within 180 days of the occurrence of the alleged discriminatory act. Assistance is available upon request.

Please Contact: Shalene Caple
Phone Number: 501-217-8600